East Lothian Council’s website has been rated as ‘four star’ in an independent survey of 433 local authority web services.
The website was among thirty-seven to achieve the top four star rating with 140 receiving three star status.
A reviewer comment on the East Lothian Council website said: “Overall, a very good site, which provided answers to our questions. The search seems pretty good and well organised. I am impressed by how easily I found things and the simplicity of the layout.”
This is the 15th annual survey of all 433 local authority websites and a team of reviewers carried out a structured survey with 224 questions for local authority websites, followed by four shorter surveys on specific topics.
Q. Do you use the East Lothian Council website? Good or bad the Council wants to know what you think and you can take part in a short survey to help improve it for the future. Alternatively, just leave a comment below.
ELC’s website is pretty much unusable if you’re trying to use it from a mobile. Could do with addressing that…
I suppose the website’s not bad but it could be a lot easier. For example, I’d like to see issues posted to the website, such as problems with roads, parks, etc, made public and/or mapped so there’s transparency over what’s getting dealt with and what’s being pushed down the priority list. That’s what’s so good about services like FixMyStreet which, I think, ELC ought to adopt and use on its site instead of the current in-house, not very public, system. http://www.fixmystreet.com/around?pc=pencaitland