Our Free Support project finished in
October 2011, November 2012, December 2013, November 2014, November 2015, November 2016, November 2017, November 2018, 2023? Well it never finished.
Big thanks to Awards for All for a (very very) small grant that helped us to help many first timers get their first ever web presence, and receive one to one training in the dark arts. That 3 month project ended in more than a decade ago. That was the last time and only time this project got any grant funding.
Free Support was just that. Unpaid.
Why is support is no longer available on the forum?
Basically too few used it to justify maintaining the complicated software, most people emailed their questions to the first email address they could find.
If you have a paid plan More or Plus you can email firstname.lastname@example.org
If you are a community group or organisation, or an individual with a community project or community spirited idea, we can still provide practical advice in setting up your website on OurLocality.org.
To get you started we'll give you a free taster of what is possible. A free migration may be included under certain conditions.